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The Digital Services Act Is an Incident-Response Framework for Platforms

BlackTree Security illustration of a platform incident log and triage cards on an operations desk.

The Digital Services Act, applicable from 17 February 2024, regulates intermediary services within the EU, imposing varying obligations based on service type and size. It mandates effective notice, classification, and moderation workflows while ensuring transparency in automated decision-making. Large platforms are held to higher standards, requiring systemic risk assessments and accountability measures.